Established in Brisbane in 2010, Mino IT is a Managed Service Provider servicing clients across Brisbane and Australia. Our Managed Services speciality enables us to provide cost-effective and customised IT services for businesses with between 10 and 200 users in a range of industries including manufacturing, legal, shipping, not for profit, retail, consulting, mining services, childcare, real estate, and hospitality.
Our Vision is to accelerate our clients’ businesses through proactive Information Technology Management.
Our Values are to
- Deliver WOW through incredible support
- Embrace and drive change
- Pursue growth and learning
- Build a positive team and family spirit
- Celebrate and recognise success
- Be accountable and learn from failure
- Give back to the community
- Be human
Our Difference is
- We are outcome focussed
- We focus on developing our people
- We provide solutions that are in the best interest of the client
- We fix things the first time
- We look 12 to 18 months ahead for our clients
Meet the Mino IT Team
KEITH MINO
CEO
With a Masters of Information Technology and more than 10 years’ experience in IT services in Brisbane, Keith has built MINO IT using the same business drive and expertise that he applies to his clients. Keith is the driving force behind the business and takes a keen interest in ensuring that clients IT strategies and expectations are met. He is a master of project management, IT strategy, vCIO, sales, and enterprise architecture.
MIKE MINO
CFO
A Chartered Accountant with a Bachelor of Commerce and more than 40 years experience in business and finance, Mike’s experience and value-add to both MINO IT and to clients is unrivalled. As Chief Financial Officer of MINO IT, Mike keeps the business running and is a valuable business adviser. His specialist areas include accounting, procurement, office management, strategy development and forecasting.
LESLIE RITCHIE
Service Delivery Manager
With 15 years experience in IT, Leslie enjoys researching new technology and applying it to enhance IT systems .With his friendly and approachable manner, Leslie is a valuable member of the MINO IT team providing reliable advice at the service desk, while also getting involved in client project management. He is also a keen and valuable IT coach and mentor to other MINO IT staff and clients.
BRODIE ROSS
Helpdesk Support
Brodie is the friendly first point of contact that most clients will hear when they call the service desk. Absolutely and thoroughly enthusiastic about IT, Brodie is a pleasure and asset to the MINO IT team. He has four years experience in working in IT and has particular interest and expertise in desktop and cloud support.
MARC KNEESHAW
Onsite and Helpdesk Support
Marc is an enthusiastic young addition to the team at Mino IT. With his friendly and outgoing nature he is responsible for all onsite visits as well as assisting on the Helpdesk. In addition to a Bachelor of Science degree in Applied Computing he has completed a number of courses in a wide range of IT subjects. His experience covers Level 1 Support, Onsite Support, hardware set-up software administration and networking amongst others.
BRIAN SIVERTSEN
Onsite and Helpdesk Support
Brian is the youngest member of our team. Using the knowledge he’s gained over the past few years working part time Brian assists our technicians with computer setup and onsite visits. Currently in his
third year of a Software Engineering Degree he’s well on his way to becoming a more valuable member of the team.
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