SME’s generally run into IT problems because they don’t have a proactive IT plan. Usually this is because their IT is being managed in-house. Outsourcing IT could be the solution. Mino IT meet with their clients quarterly to discuss:
- IT Budgets,
- New technology,
- IT systems needed to improve business decisions,
- Issues with IT and
- Upcoming IT Projects.
We help management formulate a vision and strategic plan for your IT investment to support your business operations, business growth and productivity.
Outsourcing with Mino IT can provide:
- A secure IT system to reduce disasters
- Planned and budgeted IT projects
- Competent and proactive IT support
- Regular updates on technology changes
- Quick response to staff changes
- A long term IT plan for your business
Our IT Managed Services include:
- Unlimited helpdesk support
- 24 x 7 remote monitoring and alert response
- Webroot anti-virus software and management
- Workstation and server maintenance
- Shadow Protect Backup software on all critical equipment
- User on-boarding and de-boarding
- Microsoft Office 365 administration and maintenance
- Microsoft Azure administration and maintenance
- DNS hosting and management
- VOIP phone support
- Mobile device support
- Quarterly vCIO meeting to discuss IT performance and projects
- Fixed priced IT projects
- Computer policy
“Since we have changed our systems over to Mino IT we have enjoyed a far superior service. If there is an issue, generally it can be handled by experienced staff who understand the clients network. At the management level, we have enjoyed your councel and robust discussion.”
MIKE O’FARRELL, RIVERSIDE HOTEL
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