We find that in addition to the technical benefits shown in the IT Managed Services video on our homepage, business owners also enjoy the following benefits:
Single Point of Contact – Our Clients enjoy a single point of contact for all IT related issues. We liaise on behalf of our clients with all Internet Service Providers (Telstra, Optus etc.) and 3rd Party Application Providers (Microsoft, MYOB, CargoWise etc.) as part of our plans.
Unlimited Helpdesk – All staff get unlimited access to the helpdesk and there is no need to worry about bill shock.
Project Management – As part of our plans we include project management for all IT projects. We work with clients on the planning and implementation of all projects including Network, Application and Equipment projects
Budgeting – We develop budgets covering Hardware, Software, Telephony and Cloud. This allows business owners to plan for the future and build the expenditure into their forecasts.
Asset Management – Our Management software allows us to keep track of all Hardware and Software and manage the tracking and allocation of assets across the organisation.
Translate IT in Business – The final benefit of our services is we are able to translate the complex nature of IT into a language business owners can understand.
Please send us an email or give us a call if you would like more information or pricing.