WHO THIS IS FOR
Who this is for.
This program is built for businesses that:
- Operate in high-risk industries
- Face compliance audits, insurer reviews, or industry scrutiny
- Cannot afford cyber incidents, downtime, or data loss
- Need confidence they are covered at every level of the business
THE OUTCOME
The Outcome We Deliver
Be operationally confident, audit-ready and cyber-secure without needing to manage IT risk, vendors, or technical decisions.
When customers, auditors, insurers, owners, or staff ask questions, you can confidently say:
“Yes. It's covered.”
WHAT'S INCLUDED
What's included.
Compliance & Audit Readiness
You are continuously aligned to recognised security and compliance standards.
- SMB1001 Gold Certification readiness (27 Controls)
- Ongoing work and alignment with certification requirements
- We take responsibility for maintaining audit-ready IT controls
- Clear proof of controls for insurers and industry bodies
Cyber Threat Prevention & Containment
Threats are prevented, detected, and stopped before they become reportable incidents.
- Perimeter firewall protecting your office network
- Automated detection and response on all users and devices
- Continuous monitoring for malicious activity
- Compromised devices automatically isolated before spread
Business Data Protection & Recovery
Your business data is protected against loss, deletion, or ransomware.
- Full backup of Microsoft 365 (Email, OneDrive, SharePoint, Teams)
- Restore individual files, mailboxes, or full datasets
- Protection against accidental deletion and malicious encryption
Staff Access, Identity & Change Control
No staff change becomes a security or compliance risk.
- Unlimited onboarding of new employees
- Unlimited offboarding and immediate removal of access
- Bespoke onboarding and offboarding procedures
- Reduced risk from ex-employees or forgotten access
IT Service & Incident Prevention
IT issues are addressed early, decisively, and in a way that prevents escalation into business disruption, data loss, or reportable incidents.
- Unlimited service desk support for all covered users and devices
- Immediate phone support for operational or security risk
- Priority response based on business impact, not ticket order
- Proactive intervention before issues affect availability or compliance
Executive Oversight & Visibility
You always know where your IT risk stands.
- Monthly IT and security review meetings via Microsoft Teams
- Review of incidents, risks, and improvements
- Clear explanations in plain business language
- Documented evidence suitable for auditors, insurers, owners, and boards
BONUS
Included Bonuses
Always included as part of Total Coverage, at no extra cost.
Bonus 1: Always-Certified Compliance Coverage
- Annual SMB1001 Gold Certification assessment and recertification
- Ongoing maintenance of certification requirements
- Ownership of certification evidence and controls
- Direct support during audit or insurer IT reviews
Your certification stays current and your evidence is ready whenever an insurer or auditor asks.
Bonus 2: No-Surprise On-Site IT Support
- On-site support for all covered equipment when required
- No pre-approval or ticket escalation delays
- No surprise invoices for urgent on-site work
- Rapid physical intervention during serious incidents
When something needs hands on site, we are there, with no approval delays or surprise invoices.
Bonus 3: Direct-to-Engineer IT Concierge Channel
- Dedicated Microsoft Teams escalation channel
- Direct access to senior engineers
- Faster decision-making during high-impact issues
- Clear answers when you need certainty, not scripts
You reach a senior engineer directly when a decision needs to be made quickly.
Bonus 4: Human Risk Reduction & Cyber Awareness Program
- Ongoing phishing simulation training
- Regular staff awareness reinforcement
- Reporting on staff risk exposure and progress
- Visibility into the human side of cyber risk
Your staff are trained and tested regularly, so your people become part of your defence.
Total included bonus value: $16,200+ per year
All included in your plan, so there is nothing extra to buy.
NEW CLIENT OFFER
Free Onboarding
We are waiving the one-time onboarding and environment audit fee for new clients who start with us before 30 September 2026. It is normally equivalent to one month of your plan, and it covers your initial documentation, security baseline, and configuration before ongoing management begins.
Available with a 12-month Total Coverage agreement.
INVESTMENT
Pricing
See Your Personalised Investment
Enter your details below to see pricing tailored to your business.
Plans start at $3,750/month for a 15-person business.
OUR GUARANTEE
Our Guarantee
If after 90 days you do not believe your business is better prepared for audits, insurer reviews, or cyber incidents, we will refund all fees paid and assist with transitioning you to another provider at no cost.
We take on the risk so you don't have to.
Availability
We onboard a small number of new clients at a time so every business gets the attention compliance and cyber coverage require. Get in touch and we will confirm our current intake and the next available start date for your business.
FREQUENTLY ASKED QUESTIONS
Common questions answered.
Onboarding is free for new clients who start with us before 30 September 2026 on a 12-month Total Coverage agreement. There is normally a one-time onboarding and environment audit fee, equivalent to about one month of your plan, which covers the initial documentation, security baseline, and configuration work before ongoing management begins. We are waiving it as part of our current new client offer.
Unlimited helpdesk support for all users, proactive monitoring, patch management, and a dedicated account manager. No per-ticket charges.
Pricing scales with your user count. As you grow, we adjust the plan. There's no cliff edge or penalty for adding users mid-term.