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Mino IT

Structured IT Services for Growing Businesses

Four service pillars that work together to move your business from reactive IT to governed, efficient operations.

OUR SERVICES

Everything works together.

Each pillar reinforces the others. No gaps, no overlaps.

Pillar 1

Technology Governance

Stop guessing. Start governing.

  • Quarterly Roadmap Sessions Collaborative planning sessions where we present the data and your leadership makes the decisions. Technology strategy aligned to your growth objectives.
  • Budget Forecasting Forward-looking cost modelling so IT spending is predictable. No surprises, no emergency approvals.
  • Lifecycle Planning Proactive replacement schedules for hardware and software. Failures are planned for, not reacted to.
  • Growth Alignment Technology capacity planning matched to your scaling trajectory. Your IT grows with you, not behind you.
  • + 2 more included
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Pillar 2

Infrastructure & Lifecycle Management

Structured foundations. Zero technical debt.

  • WatchGuard Firewall Management We supply and manage WatchGuard firewalls as part of every agreement. Proactively monitored, documented configurations, firmware kept current.
  • Hybrid & Cloud Infrastructure Whether you run on-premises servers, Microsoft 365, or both, we manage and govern the full environment with proper cost control.
  • Hardware Guidance & Procurement We recommend the right specifications based on user needs and supply Lenovo hardware. Clients can also purchase their own and we will configure either way.
  • Standardised Technology Stack A consistent, documented technology stack across your organisation. Every device, every user, every site. The same standard.
  • + 1 more included
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Pillar 3

Cybersecurity & Compliance

Layered protection. Audit confidence.

  • SMB1001 Gold Certification We guide you through the full SMB1001 certification pathway. 27 controls, independently verified. Four clients certified and counting. SMB1001 is also the pathway to ISO 27001.
  • Risk Visibility & Reporting Clear dashboards showing your actual security posture, risk exposure, and progress against compliance milestones.
  • Incident Response When a compromise is detected, our immediate response is to revoke all sessions before investigating and locking down the affected account. Speed stops spread.
  • Security Awareness Training Ongoing phishing simulations and awareness training so your staff become a security asset, not a liability.
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Pillar 4

Intelligent Automation & AI Governance

Automate the repetitive. Govern the intelligent.

  • Business Process Automation We map your internal processes, simplify them as much as possible, then build automations using Power Automate and other tools. Every automation starts with the process, not the technology.
  • Deterministic vs Non-Deterministic Design We assess whether each process needs a guaranteed, repeatable result or can benefit from AI-driven flexibility. The right tool for the right outcome.
  • AI Platform Development We are actively developing across Microsoft 365 Copilot, Claude, MCP Server infrastructure, N8N, and other platforms. We build what works, not what is trending.
  • AI Usage Policy & Governance Developed as part of your SMB1001 compliance pathway and enforced using our management tools. Clear rules for how AI is used across your organisation.
  • + 1 more included
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Not sure which services you need?